Inspirational Customer Service Quotes by Stephen Covey, Ray Kroc, Brian Tracy, Mahatma Gandhi, Bill Davidow, Eleanor Roosevelt and many others.
If we keep doing what we’re doing, we’re going to keep getting what we’re getting.
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, What’s in it for me?
The best way to find yourself is to lose yourself in the service of others.
The longer you wait, the harder it is to provide outstanding customer service.
It is not fair to ask of others what you are not willing to do yourself.
Customer service is the new marketing.
Being on par in terms of price and quality only gets you into the game. Service wins the game.
It’s much harder to provide a great customer service than I would have ever realised. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
If we do not lay out ourselves in the service of mankind whom should we serve?
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
Every great business is built on friendship.
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
You’ve got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers.
Every day were saying, ‘How can we keep this customer happy?’ How can we get ahead in innovation by doing this, because if we don’t, somebody else will.
Do what you do so well that they will want to see it again and bring their friends.
